1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Submit a contact or quote request form

• Call or email us directly

• Schedule a service appointment

• Sign up for promotions or newsletters

 

This information may include your name, phone number, email address, service address, and details about your plumbing needs.

 

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and browser type

• Pages visited and time spent on the Site

• Referring URLs and search terms

• Device type and operating system

 

This information is collected using cookies, web beacons, and similar tracking technologies (see Section 5 for more details).

 

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide plumbing services

• Schedule and confirm service appointments

• Send you quotes, invoices, and service updates

• Improve our website and customer experience

• Send promotional communications (with your consent)

• Comply with legal obligations

 

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

 

3. How We Share Your Information

We may share your information in the following limited circumstances:

 

3.1 Service Providers

We may share information with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., scheduling software, email platforms, payment processors). These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

 

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or government request.

 

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change.

 

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

 

5. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of certain parts of our Site.

 

We may use:

• Essential cookies — required for the Site to function properly

• Analytics cookies — to understand how visitors use our Site (e.g., Google Analytics)

• Marketing cookies — to deliver relevant promotions (only with your consent)

 

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate or incomplete information

• Deletion: Request that we delete your personal information, subject to certain exceptions

• Opt-Out: Unsubscribe from marketing emails at any time using the link in our emails

 

To exercise any of these rights, please contact us using the information in Section 9 below.

 

7. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

 

8. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

 

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Pretty Darn Good Plumbing

Website: pdgp.com

Email: Max@pdgpumbing.com

Phone: 651-703-8327

Mailing Address: 12605 Resden Rd N, Plymouth MN 55441

 

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.